Sanctuary Coffee Shipping Policy Overview

At Sanctuary Coffee Roasting Co., our Sanctuary Coffee shipping policy ensures you receive your fresh-roasted coffee promptly and in perfect condition. Below, you’ll find all details about shipping, local pickup, tracking, and returns.

Processing Time in Our Sanctuary Coffee Shipping Policy

Orders are roasted fresh and shipped from Fresno. Our Sanctuary Coffee shipping policy includes a processing window of 2–3 business days. Orders placed after noon Friday or on weekends are processed the next business day.

Domestic Shipping According to Our Sanctuary Coffee Shipping Policy

We currently ship within the U.S. only. Shipping rates and delivery times vary based on location and order size.

Shipping Carrier

All online orders ship via USPS. Shipping times and costs are determined by:

• Your order size
• The destination zone
• USPS shipping rates

Free Local Pickup (Fresno, CA)

If you’re located in the Fresno area, enjoy free local pickup at our coffee shop.

Pickup Address:

Sanctuary Coffee Shop
5415 N West Ave STE C
Fresno, CA 93711

Shipping Costs

We strive to offer affordable shipping.

• Final shipping costs are calculated at checkout based on your order’s weight and shipping destination.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information.

• You can track your package directly via the USPS website.
• If you don’t receive a tracking number, check your spam folder or contact us.

Lost or Damaged Orders

While we are not responsible for lost or stolen packages after they are in the carrier’s possession, we want to help.

• If your order arrives damaged, email us at support@sanctuaryroasting.com within 48 hours of delivery.
• We’ll do our best to resolve the issue quickly.

International Shipping

At this time, we only ship within the U.S.

• However, we’re exploring international options and hope to offer them soon.

Need Help?

Have questions about your order or our shipping policy?

Reach out anytime at support@sanctuaryroasting.com — we’re happy to help.