Frequently Asked Questions – Sanctuary Roasting Coffee
Welcome to the official Sanctuary Roasting Coffee FAQ page. Here you’ll find clear answers to the most common questions about our specialty coffee, brewing tips, shipping, wholesale options, and more. Moreover, this page helps both customers and search engines fully understand everything about Sanctuary Roasting coffee beans and how we craft them.
What is Sanctuary Roasting?
We're a specialty roaster based in Fresno, California. We roast small-batch, chef-crafted blends and single-origin coffees every week to ensure maximum freshness. In addition, our goal is to deliver exceptional Sanctuary Roasting coffee directly to your cup with quality you can taste. Ultimately, we want every sip to feel memorable.
👉 Visit our About Us page.
What types of coffee does Sanctuary Roasting offer?
We offer a wide variety of Sanctuary Roasting coffee beans, including blends and single-origin roasts. For example, our most popular coffees include:
- Brazil Single Origin
- Guatemala Single Origin
- Sulawesi Single Origin
- Midnight Oil Blend
- Artisan House Blend
- Trinity Blend
- MW D’caff Mexico (Decaf)
👉 Explore all Sanctuary Coffee products.
Do you offer decaf coffee?
Yes! Our MW D’caff Mexico is naturally decaffeinated using a clean process. Consequently, it delivers a rich flavor profile similar to regular Sanctuary Roasting coffee while remaining caffeine-free. Moreover, decaf lovers enjoy it because it retains sweetness and complexity without compromise.
👉 View our Decaf Coffee.
Is coffee acidic?
All Sanctuary Roasting Coffee beans have a natural acidity, which contributes to the flavor and complexity of each cup. However, acidity varies by origin and roast level — for example, our darker blends like Midnight Oil have lower perceived acidity, while lighter single-origin coffees highlight bright, vibrant notes. Ultimately, acidity is part of what makes Sanctuary Roasting Coffee flavorful and balanced.
Are Sanctuary Roasting coffees freshly roasted?
Absolutely. We roast fresh every week, so your beans arrive at peak flavor. As a result, each cup tastes vibrant, bold, and exceptionally smooth. Furthermore, freshness enhances both sweetness and clarity in every brew.
Where does Sanctuary Roasting ship?
We currently ship Sanctuary Coffee nationwide across the United States. Additionally, each order is packed securely to preserve freshness and quality. In other words, your coffee stays protected from the roastery to your doorstep.
👉 Read our Shipping Policy.
How long does shipping take?
We roast and ship most Sanctuary Roasting coffee orders within 2–3 business days. After that, delivery times vary depending on your location. Nevertheless, most customers receive their coffee quickly and in perfect condition.
Do you offer local pickup?
Yes! Customers in Fresno, California can select free local pickup at checkout. Therefore, you can enjoy your Sanctuary Roasting Coffee without waiting for shipment. Likewise, this option is ideal for those who live or work nearby.
👉 Learn more in our Shipping Policy.
How can I track my order?
After your coffee ships, we send a tracking number via email. This way, you can follow your Sanctuary Roasting coffee until it arrives. Additionally, real-time updates ensure you always know where your package is.
What if my order is damaged or missing?
If anything goes wrong with your order, email us within 48 hours:
📧 admin@sanctuaryroasting.com
Meanwhile, we’ll review your case quickly. As a result, most issues are resolved fast and fairly.
Does Sanctuary Roasting offer wholesale coffee?
Yes! We supply wholesale Sanctuary Roasting Coffee to cafés, restaurants, offices, and retail shops. Moreover, wholesale customers enjoy bulk pricing, exclusive blends, and premium support. Furthermore, our team assists with equipment, training, and menu development when needed.
👉 Visit our Wholesale Coffee page.
👉 Email us at admin@sanctuaryroasting.com
Can wholesale orders include custom grind options?
Yes, we can custom-grind our Sanctuary Coffee beans for:
- Espresso
- Pour-over
- Drip machines
- French press
- Cold brew
Similarly, we can adjust grind sizes based on your equipment to ensure ideal extraction.
Where can I buy Sanctuary Roasting coffee locally?
You can purchase directly from our website or from select Fresno-area partners. Buying locally supports small businesses and guarantees the freshest Sanctuary Roasting coffee. Additionally, many customers appreciate being able to smell the beans in person before purchasing.
How can I contact Sanctuary Roasting?
📧 admin@sanctuaryroasting.com
Moreover, our team is always ready to help with questions about orders, blends, or wholesale.
Learn more about specialty coffee standards at the Specialty Coffee Association. Furthermore, understanding these standards helps you appreciate the craft behind every cup.